Looking for a professional and affordable BMW service centre? Estimates for the service can vary widely. For example, one shop could give you an estimate of $700 for the job while another could give you an estimate of $400. When you are shopping for a reliable BMW service centre in Melbourne, one of the things that you should determine is where there is such variation in the cost of the BMW repairs in Melbourne. Decide on when it might be better to go for the cheaper repair options and whether you will get the desired value.
There are certain qualities to look out for as well as tips to follow in order to choose a reliable body shop in Melbourne that will give you great service quality. Here are some of the main tips:
Word of Mouth Marketing
Businesses can advertise but the most reliable way to know whether they are living up to the promise of excellent service is when you rely on the opinions of people close to you who have used their services. They are likely to give you a more honest assessment of the quality of service offered by the business. Nothing can beat the reputation of a top-notch service.
The Location of the Business as well as the Overhead
Sometimes, a BMW service centre might be expensive, not because it offers superior servicing but due to its location. A service that costs as much as $90 on the ritzy areas of Melbourne might go for as low as $60 in other parts without degradation in the service quality. Large and professional businesses with a high number of front-office staff will most likely charge you higher rates in order to pay their staff compared to a small operation with a small number of staff and personalized services.
Generally when it comes to a BMW or an Audi service in Melbourne, we will develop greater confidence in the service if it is offered by professional customer care staff, large number of front-desk staff, foremen and managers but we might be paying the extra for the “experience” rather than the service is itself. This is because cost estimates might have been padded with extra frilly but largely non-essential services.
Some professional BMW service centres near you might really do the job by the book and offer you very accurate industry standard cost estimates for the BMW repairs and servicing. For example, some honest mechanics will use reference guides in order to make estimates of the number of hours required in doing a particular job and as a result, they will offer you very accurate estimates or quotations. Every repair job on your BMW or Audi has a specific number of hours which are mandated by the repair guidebook. In the higher end shops, things might be a little bit in the gray areas.
Get Several Estimates
Comparing prices with the various BMW service centres is one of the best ways to get an accurate estimate for the job. But you should take care when shopping for affordable estimates. Don’t just take the lowest. Look for the service quality offered by the body shop too.
Ask the Right Questions
Don’t visit your BMW service centre with your pocketbooks open, figuratively speaking. Take time to learn about the service and what you will be paying for. Check if the body shop offers a written warranty, what this will cover and the length of the coverage. You can also inquire whether the shop offers liability insurance for theft and fires and determine how long the shop has been in business. Is the business licensed? How well trained are their staff? Do they use genuine parts and materials in carrying out the repairs on your BMW or your Audi?
By following these simple tips, you will largely be on the safe side when it comes to choosing a reliable BMW or Audi body shop.